Me: [after spending months battling my anxiety to get to this point] Hi. I had a mobile account with you guys, but it got disconnected because I couldn’t pay my final bill. I was wondering if I could get the same number reconnected and under the same plan? Or a similar plan?
Telstra ponytail dude: *tsk* When numbers are disconnected, it means they’re suspended for twelve months.
Me: Ok.
Telstra ponytail dude: …
Me: …
Telstra ponytail dude: Ok, well I’ll check the computer… yup. So your number’s goneski.
Me: Yup… [waiting for customer service, offer to start another account, anything at all]
Telstra ponytail dude: …
Me: …
Telstra ponytail dude: …
Me: …
Telstra ponytail dude: …
Me: ...
Telstra ponytail dude: ...
Me: …ok. Never mind. Bye.
Telstra ponytail dude: Bye bye!
And I backed away slowly.
Weird.
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